KOPI NEAR ME
Kopi Near Me: The Better Way to get Kopi
TERMS AND CONDITIONS
Please read these Terms and Conditions carefully before using our products, services and website.
These Terms and Conditions, our Privacy Policy and any other policies on our Website (www.kopinearme.com) shall and must be read concurrently.
1. Changes to these Terms and Conditions
We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new Terms and Conditions on this page. For any changes, we will update the "Last updated" date at the top of these Terms and Conditions. You are advised to review these Terms and Conditions periodically for any changes. Changes to these Terms and Conditions are effective when they are posted on this page.
2. Contact Us
If you have any questions about these Terms and Conditions, please send an email to: contact@kopinearme.com.
3. Use of our products, services and websites
As a condition of your use of our products, services and website, you warrant that
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You possess the legal authority to create a binding legal obligation,
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All information supplied by you on this website and/or to us is true, accurate, current and complete, and.
To the extent legally permissible, we are not responsible for any damages resulting from use of our products, services and website by anyone. You will not use our products, services and website for illegal or improper purposes. You will abide by all applicable local, state, national, and international laws and regulations in your use of our products, services and website (including laws regarding intellectual property).
We retain the right in our sole discretion to deny access to anyone to our products, services and website at any time without notice and for any reason, including, but not limited to, for violation of our Terms and Conditions and/or Privacy Policy.
4. Intellectual Property of Others and Copyright Infringement
We respect the intellectual property and copyrights of others. You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any of our products, services and website is infringing your copyright. We are ready to comply with local regulations in such matters.
If You are an intellectual property owner or authorised on behalf of one, and you believe that the intellectual property has been copied in a way that constitutes infringement that is taking place through / via our products, services and website, you must submit your notice in writing to the attention of us via email (see above, Section 2 - Contact Us) and include in your notice the following information related to the alleged infringement:
* An electronic or physical signature of the person authorised to act on behalf of the owner of the copyright's interest.
* A detailed description of the intellectual property work that you claim has been infringed.
* Your address, telephone number, and email address.
* A statement by you that you have a good faith belief that the disputed use is not authorised by the intellectual property owner, its agent, or the law.
* A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the intellectual property’s owner or authorised to act on such owner's behalf.
Upon receipt of a notification, we will take whatever action, in its sole discretion, we deems appropriate.
5. Order of Products
By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.
5.1. Your Information as Buyer
If You wish to place an order with us, you may be asked to supply certain information relevant to your order including, without limitation, your name, your email, your phone number, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any order; and that (ii) the information you supply to us is true, correct, and complete.
By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of your order.
We are constantly updating our offerings of products and services. Such products and services may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information regarding the products and services and in our advertising on websites.
As such, we cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
5.2. Availability, Errors, and Inaccuracies
5.3. Prices Policy
We reserve the right to revise their prices at any time prior to accepting an Order.
5.4. Payments
Payment can be made through various payment methods we have available. We rely on payment gateways that have their own terms of service and their own limitations.
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of your order.
5.5 Order Dispute
If you have a complaint or dispute about an order, please notify us immediately with our contact details in Section 2 above. The dispute will be resolved after our investigation and at our sole discretion.
6. Limitation of Liability
Notwithstanding any damages that you might incur, the entire liability of the Company under any provision of these Terms and Conditions and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you for the order or 100 Singapore Dollars, whichever is lower.
To the maximum extent permitted by applicable law, in no event shall the Company be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use our products, services or website, third-party software and/or third-party hardware used with our products, services or website, or otherwise in connection with any provision of these Terms and Conditions), even if the Company has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these jurisdictions, each party's liability will be limited to the greatest extent permitted by law.
7. "AS IS" and "AS AVAILABLE" Disclaimer
Our products, services and website are provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to our products, services and website, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of the course of dealing, performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that our products, services and website will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.
Without limiting the foregoing, the Company does not make any representation or warranty of any kind, express or implied: (i) as to the operation or availability of our products, services and website, or the information, content, and materials or products included thereon; (ii) that our products, services and website will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through our products, services and website; or (iv) that our website, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
8. Intellectual Property
All intellectual property of our products, services and website (including but not limited to its original content, features, and functionality) are and will remain the exclusive property of the Company or its licensors.
Our designs, trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
9. Your Feedback to Us
You assign to the Company all rights, title, and interest in any feedback you provide to the Company. If for any reason such assignment is ineffective, you agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.
10. Severability
If any provision of these Terms and Conditions is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force, and effect.
11. Waiver
Except as provided herein, the failure to exercise a right or to require the performance of an obligation under these Terms and Conditions shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach
12. Governing Law
All our products, services and website and these Terms and Conditions will be governed by and constructed according to Singapore law and courts.
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you purchase our products and/or use our services and tells you about your privacy rights and how the law protects you.
We, Kopi Near Me Pte Ltd (the “Company”) shall use your personal data to provide and improve our products and/or services. By visiting our website, you agree to the collection and use of information in accordance with this Privacy Policy.
This Privacy Policy, our Terms Of Service and any other policies on our Website (www.kopinearme.com) shall and must be read concurrently.
PRIVACY POLICY
1. Changes to this Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. For any changes, we will update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy or wish to contact our Data Protection Officer, please send an email to: contact@kopinearme.com.
2. Contact Us
3. Use of Your Personal Data
If you provide your personal data to us, we may use it for the following purposes:
i) To provide our products and/or services, including to monitor the usage of the same.
ii) The development and compliance of our products and services.
iii) When necessary, to contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
iv) To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
v) To manage and attend to your requests
vi) For business transfers: we may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our customers is among the assets transferred.
vii) For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
i) With service providers: We may share your personal information with service providers to monitor and analyze the use of our products and services, to advertise on third party websites
ii With business partners: We may share your information with our business partners to offer you certain products, services or promotions.
iii) With your consent: We may disclose your personal information for any other purpose with Your consent.
A cookie is a small piece of information that is placed on your Internet browser (e.g. Chrome) by a website that you visit. It helps the website to remember information about your visit to make your next visit easier and the site more useful to you.
We may use cookies on our website for the following purposes:
i) To enable certain features and functions on our website
ii) To identify the causes of problems arising at web servers and to resolve these problems or improve efficiency of our website;
iii) To improve the contents of our website and emails from us;
iv) To customize the contents of our website and emails from us to suit your individual interests or purposes;
v) To utilize your browsing history on our website and the results of questionnaires for market research or marketing, including sending you advertisements via our website;
vi) To obtain aggregated website usage and visitation statistics;
vii) To administer services to you; and
viii) For purposes which are reasonably related to the aforesaid.
You may reject the use of cookies on our website by configuring your browser to disable the use of cookies. However, this may result in the loss of functionality which may restrict your use of our website and/or delay or affect the way in which it operates. If you disable the use of cookies, you may no longer be able to receive personalised features of our website, which rely on the use of cookies.
4. Use of Cookies
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our products, services and website, or we are legally obligated to retain this data for longer time periods.
When your personal data is no longer required by law or rights or obligations by us or you, we will delete the personal data. In almost all cases, personal data will be deleted upon your written request.
5. Retention of Your Personal Datas
The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
6. Security of Your Personal Data
7. Analytics
We may use third-party service providers to monitor and analyse the use of our products, services and website.
8. Payments
We provide products and/or services which require payments. As such, we may use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
9. Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
This Refund Policy describes our policies and procedures on refunds.
REFUND POLICY
Our Terms of Service and Privacy Policy shall always apply to this Refund Policy.
Overview
Refunds
If you believe you are due a refund because the product(s) you purchased from us did not meet reasonable acceptable standards, please send an email to [KNM email address] with the details of your refund requests, including any evidence and/or supporting documents you may have. Thereafter, please give us up to 3 working days to investigate and to come to a decision. We will also notify you of the approval or rejection of your refund request.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (approximately 10 working days). You shall solely and wholly bear any transfer fees incurred in making such cash refund, which we may set-off against or deduct from the sum that is to be refunded to you (as the purchaser).
A refund request may only be made by you as the purchase, and the Company will not make any refund to any third party (including a recipient or holder).
For the avoidance of doubt, the sum to be refunded for each purchase is the actual purchase price of such product(s), less any administrative and transaction costs to process the refund
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@kopinearme.com.
Late or missing refunds
Changes to our Refund Policy
We may update this Refunds Policy at our discretion. You should check this page from time to time to ensure that you are happy with any changes. You can see when this Refunds Policy was last updated by checking the “Last updated” date displayed at the top of this Refunds Policy.
In case you feel the order is not as per specification, please contact contact@kopinearme.com immediately and in any event, no later than 12 hours of receiving your order, attaching any relevant documentation.
Contact Us
This Service Delivery Policy describes the terms, conditions, and procedures governing the delivery, installation, maintenance, and support services provided by us.
This Service Delivery Policy, our Privacy Policy, our Terms Of Service and any other policies on our Website (www.kopinearme.com) shall and must be read concurrently.
REFUND POLICY
SERVICE DELIVERY POLICY
1.1 Delivery Area: We deliver our coffee vending machines within Singapore. Delivery to remote or restricted areas may be subject to additional charges or extended delivery times.
1.2 Delivery Time: Our standard delivery time is about 60 seconds from the time of order confirmation.
1.3 Collection Requirements: To ensure smooth delivery, the customer must operate our machine and disposables in the correct manner.
1.4 Inspection Upon Delivery: Customers are required to inspect the product upon collection. Any damage or discrepancies should be reported to us contact@kopinearme.com immediately. Please also refer to our Refund Policy for more information on refunds.
1. Delivery Policy
2.1 Installation: Our team will install the vending machine at selected premises. Installation includes machine setup, initial calibration and testing
2.2 Maintenance Services: We offer regular maintenance services to ensure the optimal functioning of our vending machine. Maintenance services include cleaning, restocking, and machine diagnostics. Regular maintenance schedules will be agreed upon at the time of installation.
2.3 Emergency Repairs: In the event of a machine breakdown, we offer emergency repair services. Our technicians will respond within 24 hours of receiving a service request.
2. Vending Machine Installation, Service and Maintenance Policy
In case you require any clarification on our Service Delivery Policy, please contact contact@kopinearme.com with your questions and/or concerns.